Billing

• Rides are billed to the customer's credit card or corporate account numbers. E Street Limousine accepts the following cards:
  American Express
  Discover Card
  Visa
  Diners Club
  MasterCard
• The following additional charges will be itemized on the invoice statement when applicable:
  Two-way tolls
  Parking
  Airport and Regulatory fees
  
• All rates are subject to change without notice.

Hourly Rates

• Hourly rates are calculated from the time set for pick up until the final drop-off. Hourly trips are billed as a three hour minimum. Additional time beyond the first three hours can be billed as fractions of hours. Travel time may apply if pick-up or drop locations are out the local Washington Metro area.

Wait Time (point to point transfers)

• A thirty (30) minute grace period is allowed following the reported domestic flight arrival time.
• A forty-five (45) minute grace period is allowed following the reported international flight arrival time.
• A five (5) minute grace period is granted for all other pick-ups. There after waiting on point-to point transfer will be calculated at $36.00 per hour
• E Street Limousine monitors all commercial flights and billing begins at the adjusted time of arrival.
• Stops en route are charged at $5 or more per stop.

Cancellation and No Show Fees

• Cancellation of sedans within two hours will result in a full charge equal to the cost of the trip
• A "no show" fee equal to the trip cost plus applicable wait time fee will be charged when the passenger fails to arrive at the designated location.
• If you cannot locate your sedan, call 1-888-858-5900 to avoid a "no show" fee.
• Cancellation of stretch limousines with less than 24 hours notice can be charged the vehicle hourly minimum.

Holidays

• A 15% U.S. holiday surcharge, based on the fare, stop and waiting time, will be charged to all trips occurring on:
  New Year's Day
  Christmas Day
  Fourth of July
  Thanksgiving Day
  
• E Street Limousine shall not be liable for circumstances beyond its control including weather, road conditions and breakdowns.
• E Street Limousine assumes no responsibility for lost or damaged baggage or personal belongings, nor for any items left in the vehicle.
• Any action that cause damage to our vehicles can result in extra charges.

Hourly Billing
Policies and General Information Hourly Rates

Terms of Use:

1. Acceptance. Use of the E Street Limousine web site at www.estreetlimo.com (collectively, the "Web Site") and the on-line reservation services (the "Services") provided by E Street Limousine are subject to the terms and conditions of use set forth below ("Terms of Use"), which include the Privacy Policy set forth at E Street Limousine and incorporated into these Terms of Use by reference. PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THE WEB SITE OR THE SERVICES. BY USING THE WEB SITE OR THE SERVICES, YOU AGREE TO THESE TERMS OF USE. IF YOU DO NOT AGREE TO THESE TERMS OF USE, DO NOT USE THE WEB SITE OR THE SERVICES. E Street Limousine MAY CHANGE THESE TERMS OF USE FROM TIME TO TIME WITHOUT NOTICE, AND SUCH CHANGES WILL BE EFFECTIVE ON THE DATE THEY ARE POSTED ON THE WEB SITE. USE OF THE WEB SITE AFTER SUCH CHANGES HAVE BEEN POSTED CONSTITUTES YOUR ACCEPTANCE OF ALL SUCH CHANGES.
2. Use of the Web Site and the Services. You may only use the Web Site and the Services in accordance with the Terms of Use, any posted policies and procedures that appear on the Web Site, and for lawful purposes. You agree not to use the Web Site to: (a) transmit any material that infringes or misappropriates any third party's copyright, trademark, trade secret, patent, or other proprietary rights, (b) transmit any material that is false, inaccurate, fraudulent, or misleading, (c) distribute computer viruses, worms, or software intended to damage or alter a computer system without the owner's consent, (d) use "auto-responders," "cancel-bots," or other similar mechanisms that generate excessive network traffic, (e) transmit any unlawful, harmful, defamatory, pornographic, obscene, vulgar, threatening, harassing or otherwise objectionable material, (f) send or relay any unsolicited advertising or chain letters, or (g) attempt to gain unauthorized access to the Web Site or any part thereof, or other accounts, computer systems or networks connected to the Web Site, through login password mining or any other means. E Street Limousine reserves the right to terminate your access to the Web Site or Services at any time without notice if it determines, in its sole discretion, that you have abused or violated any of these terms and conditions.
3. ID Number, Password and Security. You are responsible for maintaining the confidentiality of any user ID and/or password provided to you by E Street Limousine for use in connection with the Web Site or the Services. You are solely responsible for all activities that occur under your user ID and/or password, and you agree to notify E Street Limousine immediately of any unauthorized use of your user ID and/or password or any other breach of security related to the Web Site. E Street Limousine WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE ARISING FROM YOUR FAILURE TO SAFEGUARD YOUR USER ID AND/OR PASSWORD OR TO COMPLY WITH THIS SECTION.
4. Proprietary Rights. The Web Site, certain content therein, the Services and any underlying software may be protected by copyright, trademark, patent, and/or other intellectual property and proprietary rights laws and are owned (along with all proprietary rights therein) by E Street Limousine. You agree that you will not copy, distribute, republish, display, post, transmit, download, or modify any content you obtain from the Web Site without E Street Limousine's prior permission; provided, however, that you may download or print a copy of information from the Web for your use in learning about, reserving, or using the services.
5. Warranty Disclaimer. THE WEB SITE, THE SERVICES, AND ANY INFORMATION PROVIDED THROUGH THE WEB SITE ARE PROVIDED BY E Street Limousine ON AN "AS IS" BASIS, AND NEITHER E Street Limousine NOR ITS SUBSIDIARIES, PARTNERS, AFFILIATES, VENDORS OR SUBCONTRACTORS MAKE ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE WEB SITE OR SERVICES OR THE INFORMATION MADE AVAILABLE BY OR THROUGH THE WEB SITE OR THE SERVICES. IN ADDITION, E Street Limousine DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, STATUTORY AND NON-STATUTORY, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, ACCURACY OF INFORMATION, TITLE, QUIET ENJOYMENT, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT, OR ANY WARRANTY ARISING FROM COURSE OF DEALING OR CUSTOM OF TRADE. NEITHER E Street Limousine NOR ANY OF ITS SUBSIDIARIES, PARTNERS, AFFILIATES, VENDORS OR SUBCONTRACTORS WARRANTS THAT USE OF THE WEB SITE WILL BE UNINTERRUPTED, AVAILABLE AT ANY TIME OR FROM ANY PARTICULAR LOCATION, SECURE OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE WEB SITE IS FREE OF VIRUSES OR OTHER POTENTIALLY HARMFUL COMPONENTS. Some jurisdictions may not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.
6. Limitation of Liability. IN NO EVENT WILL E Street Limousine, ANY OF ITS SUBSIDIARIES, PARTNERS, AFFILIATES, VENDORS OR SUBCONTRACTORS, INCLUDING THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES OR AGENTS, BE LIABLE FOR DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE OR CONSEQUENTIAL DAMAGES (INCLUDING WITHOUT LIMITATION THOSE RESULTING FROM LOST PROFITS, LOST DATA OR BUSINESS INTERRUPTION) ARISING OUT OF THE USE OF OR INABILITY TO USE THE WEB SITE, THE SERVICES, OR ANY WEBSITES LINKED TO THE WEB SITE, WHETHER BASED ON CONTRACT, TORT OR OTHER LEGAL THEORY, AND REGARDLESS OF WHETHER E Street Limousine KNEW OR WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. E Street Limousine's AGGREGATE LIABILITY ARISING FROM OR RELATING TO THE WEB SITE OR THE SERVICES (REGARDLESS OF THE CAUSE OF ACTION, WHETHER UNDER CONTRACT, TORT, OR OTHER LEGAL THEORY) IS LIMITED TO $50. THE FOREGOING LIMITATIONS OF LIABILITY ARE INDEPENDENT OF, AND SHALL APPLY REGARDLESS OF, ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED OR EXCLUSIVE REMEDY. You acknowledge that E Street Limousine has agreed to provide the Web Site and the Services in reliance on the exclusions of liability and disclaimers of warranty set forth herein. Some jurisdictions do not allow the limitation of incidental or consequential damages, so the above limitation may not apply to you.
7. Indemnification. You agree to indemnify and hold E Street Limousine, its subsidiaries, partners, affiliates, vendors, subcontractors, officers, employees, and agents harmless from any and all losses, liabilities, damages and/or costs (including reasonable attorneys' fees) arising from any third-party claims arising from or related to your use of the Web Site, the Services or your violation of the Terms of Use.
8. Arbitration. All claims, disputes and controversies arising out of, relating to, or in connection with, the Terms of Use, or the breach thereof ("Dispute"), shall be resolved by final and binding arbitration before the American Arbitration Association ("AAA"). The AAA arbitration shall be conducted in Washington, D.C. by three AAA arbitrators to be selected by the parties to the Dispute. If the parties are not able to agree on the selection of the AAA arbitrators, they shall follow the AAA's arbitrator selection process. In either event, the AAA arbitrators shall be selected no later than thirty days following the filing of Claimant's demand for arbitration and at least one of the three AAA arbitrators shall be knowledgeable and experienced in the commercial aspects of similar transportation services. Arbitration proceedings brought under this provision shall not be consolidated. Discovery shall be limited to: (1) one set of document requests per party; (2) one set of interrogatories per party; and (3) three depositions per party (30(b)(6) depositions shall count as one deposition regardless of the number of persons produced to testify on behalf of the legal entity). If a party adds a cause of action to its demand for arbitration or counterclaim after it has received written discovery from another party, then the party issuing such written discovery shall be entitled to a second set of written discovery. Discovery disputes shall be resolved by the AAA arbitrators no later than seven calendar days following the AAA's receipt of one memorandum from each party to the discovery dispute. A final hearing on the merits shall last no more than four consecutive business days and shall occur no later than five months following the date of the filing of the demand for arbitration (the "Hearing"). Pre-Hearing briefs shall not exceed twenty-five pages and post-Hearing briefs, which shall be filed no later than seven calendar days after the conclusion of the Hearing, shall not exceed fifteen pages. The AAA arbitrators shall make detailed written findings to support their final award and such final award shall be delivered to the parties no later than thirty calendar days following the conclusion of the AAA's final hearing. Judgment upon the final arbitration award may be entered in any court having jurisdiction.
9. General. The Terms of Use will be governed by and construed in accordance with the laws of the Commonwealth of Virginia as they are applied to contracts entered into by residents thereof and performed entirely within the Commonwealth of Virginia. If any provision(s) of the Terms of Use is found to be contrary to law, then such provision(s) will be construed, as nearly as possible, to reflect the intentions of the parties with the other provisions remaining in full force and effect. Any waiver, modification, or amendment of these Terms of Use must be in writing and signed or otherwise authenticated by E Street Limousine. You may not assign this agreement to any other party, and any such attempted assignment is void. The Terms of Use constitute the entire agreement between you and E Street Limousine with respect to the Web Site and the Services and supersede any and all prior or contemporaneous oral agreements; however, notwithstanding the foregoing, the Services shall also be governed by any terms set forth on the confirmation you receive from E Street Limousine, to the extent such terms are not inconsistent with these Terms of Use.